Policies & Procedures
At Bare Skin and Laser, we pride ourselves on offering the best in laser and skin care treatments for our clients. Please make yourself aware of our company policies and procedures described below. Our policies have been designed to ensure you enjoy a stress free, relaxing and professional experience with us. These policies are imperative to the function of our business and unfortunately exceptions cannot be considered. Thank you.
Therapists
All Bare Skin and Laser therapists are New York State Licensed Estheticians and Certified Laser Technicians. You can rest assured that you will be getting the best care available by experienced and knowledgeable staff.
Booking Appointments
Please call 914-747-9600 to book all appointments. A credit card is required at the time of booking to hold appointments.
Physician appointments
Physicians/ Physician Assistants providing services in our facility on an appointment only basis are independent contractors and payment will be rendered directly to the physician/ PA. Any questions or concerns must be handled by the physician/ PA directly. Bare Skin and Laser holds no responsibility for any procedures performed by the Physician or Physician Assistant.
Payment Information
We accept credit cards (American Express, MasterCard, Visa, Discover), cash, personal checks, Bare Skin and Laser Gift Cards and SpaWeek Gift Cards. Financing options may also be available, please ask for more information.
Contraindications
A contraindication is a condition or factor that can deem a patient not suitable for a particular treatment. There can be many contraindications to a treatment. In order to ensure you are a suitable candidate for treatment, you must complete our medical history form in our office. If in review of your medical history we find that you are not a suitable candidate, we may require that you obtain a medical clearance from your doctor or we may recommend another treatment route. You may also advise the front desk of any medical conditions at the time of scheduling to find out if you may not be a candidate.
Preparing for treatment
Please read all the information provided on the page of our website about the particular treatment(s) you would like to receive, this way you may get some idea of what to expect, and how to prepare.
i.e. The treatment area must be clean shaven before Laser Hair Removal treatment. Please shave the area within two days before your appointment. If you arrive unshaved, a $25 shaving fee will be incurred.
Gratuity
Industry standard for gratuity is typically 15% - 20% based on the quality of service received. Tip envelopes are available at the front desk. Gratuities are not included in your service price, and are greatly appreciated.
Punctuality
When booking services at Bare Skin and Laser, your appointment is scheduled with a therapist, whose time is allocated exclusively for your scheduled treatment. If you are late for a scheduled appointment, our company policy offers you two options:
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You may opt to shorten your treatment.
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You may prefer to reschedule your appointment at a more convenient time, however, a rescheduling fee will be incurred.
Cancellation Policy
We understand that occasionally you may have to cancel an appointment with us. As a courtesy to our clients and staff, it is company policy for all clients to give 24 hours notice of cancellation. Failure to do so will result in a $50+ (based on treatment) rescheduling fee.
Packages and Expirations
All packages and treatment sessions will expire if inactive for over 6 months. Any unused credit or gift cards will expire after one year from date of purchase/ issuance. Please contact us if you need to freeze your package for any medical reasons i.e. pregnancy. Packages/ treatments sessions are non transferable.
Refunds
All laser treatments/packages, spa treatments, skin care products, and Gift cards are not refundable. All sales are final.
Children
All children under the age of 14 are not permitted in the treatment rooms. Also, eye protection must be worn by all persons in the treatment room during all Laser and Light based treatments. We are not responsible for any unattended children.
Belongings
If you happen to leave behind any belongs in our office, we will do our very best to try to recover those items for you as we have been lucky to do thus far. However, we can not be responsible for any lost items.